Where can I place my order?
You can place your order through the “Shop” option on our website: www.efabnation.com.
Can I place orders over the phone?
Typically, all orders should be placed through our website. However, if you encounter any issues, feel free to call or email us for assistance.
Can I order via email?
We prefer orders to be placed through our website. If you’re having trouble, please contact us for an alternative solution.
How can I place a bulk order?
We’d love to discuss bulk orders! Please email us at efabnation09@gmail.com for more information.
What if I like a product that’s out of stock?
Please reach out to us, and we’ll inform you about availability and the estimated lead time.
Delivery and Shipping
How is my order shipped?
We partner with reputable courier companies to ensure door-to-door delivery through reliable logistics partners.
What is the shipping cost for domestic shipments?
Shipping within India is free.
What is the standard delivery time?
Orders are typically shipped within 4-5 days of confirmation and delivered within 5-7 working days thereafter.
How can I modify my shipping address?
To modify your shipping address, please email us within 2 hours of placing your order. Changes cannot be made once the order is processed for shipping.
Return and Refund
Can I return my order?
Please refer to our Return and Refund Policy in the Information Section for details.
How do I cancel my order?
Orders can be canceled only before shipping. Please contact us within 2 hours of placing your order for cancellations.
What if I receive a damaged product?
Do not accept a damaged or tampered package. Please consult our Return and Refund Policy for the necessary steps.
How will I receive my refund for a cancellation or return?
Refunds are processed via online payment platforms. For cash-on-delivery orders, please provide your bank details for the refund. Refer to our Return and Refund Policy for more information.
Payment
Which payment methods do you accept?
We accept most major payment methods, including MasterCard, VISA, Google Pay, PhonePe, Paytm, net banking, UPI, and more.
Do you offer cash-on-delivery?
Yes, we do provide a cash-on-delivery option.